Terms

Terms of service.

The practical rules for using ScalePal workspaces, regulatory research, and application operations tools.

Use of ScalePal

ScalePal provides regulatory workflow software, research surfaces, evidence organization, and compliance operations tooling. You remain responsible for the decisions you make, the applications you submit, and the professional advice you choose to rely on.

Accounts and workspaces

You are responsible for keeping your account secure and for ensuring that people invited into your workspace have the right authority to view or manage the materials shared there.

Regulatory information

We work to keep regulatory data structured and useful, but laws, fees, timelines, and regulator practices can change. ScalePal is not a substitute for legal advice from qualified counsel.

Customer content

Documents, notes, evidence, and application materials you upload remain your content. You grant ScalePal the limited rights needed to host, process, display, and secure that content for the product features you use.

Availability and changes

We may improve, modify, suspend, or discontinue parts of the service as the product develops. We aim to do this thoughtfully and with minimal disruption to active customer work.