How ScalePal handles account data, workspace content, and the records teams use for regulator-facing work.
ScalePal collects account details, workspace information, regulatory workflow data, uploaded documents, and technical logs needed to operate, secure, and improve the service.
We use information to authenticate users, run workspaces, preserve evidence records, support collaboration, troubleshoot issues, and improve product quality.
Your uploaded files, notes, application packs, and internal review materials are treated as customer content. We do not sell customer content or use it for unrelated advertising.
We use access controls, Supabase authentication, server-side route checks, and workspace scoping to keep private workspaces separated and protected.
You can update account information, manage workspace access, request deletion, and contact ScalePal about privacy questions through the contact page.