Frequently Asked Questions

Common questions, answered.

Everything founders and teams typically ask before preparing their licenses or partnering with us.

Does ScalePal guarantee my license approval?

ScalePal provides the exact structural readiness, templates, and guidance regulators expect. While we ensure your application is comprehensive and organized, final approval is always at the discretion of the regulatory body.

Which countries are supported?

We are launching with full coverage of the regulatory landscape in Ghana, with a clear roadmap to expand into other African countries very soon.

How accurate is the AI discovery tool?

Our AI matches your activities against strictly verified, structured regulatory data. We don't guess—every recommendation includes the direct legal basis so you can verify exactly why a rule applies.

What kind of templates are included?

Our library includes regulator-approved formats for AML policies, corporate governance frameworks, risk models, standard operating procedures, and simple pre-submission checklists.

Can I track my application progress?

Yes. The compliance workspace allows you and your team to track your readiness, organize required documents, and manage timelines in one easy-to-use dashboard.